Sales

PELAYANAN PRIMA (CUSTOMER SERVICES EXCELLENT) – Pasti Jalan
By November 16, 2016 0 Comments Read More →

PELAYANAN PRIMA (CUSTOMER SERVICES EXCELLENT) – Pasti Jalan

PELAYANAN PRIMA (CUSTOMER SERVICES EXCELLENT) Yogyakarta / Semarang / Solo | 21 – 22 November 2016  | Rp. 5.900.000 Per Peserta Bandung / Jakarta / Surabaya | 21 – 22 November 2016 | Rp. 6.900.000 Per Peserta Bali / Batam /Balikpapan / Manado / Lombok | 21 – 22 November 2016 | Rp. 7.900.000 Per […]

HANDLING CUSTOMER COMPLAINT – Pasti Jalan
By November 15, 2016 0 Comments Read More →

HANDLING CUSTOMER COMPLAINT – Pasti Jalan

HANDLING CUSTOMER COMPLAINT (PENANGANAN KOMPLAIN PELANGGAN) Hotel Ibis, Yogyakarta | 21 – 23 November 2016 | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 26 – 27 November 2016 (Jadwal weekend) | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 28 – 30 November 2016 | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 03 – […]

HANDLING DIFFICULT CUSTOMERS & COMPLAINTS – Almost Running
By November 2, 2016 0 Comments Read More →

HANDLING DIFFICULT CUSTOMERS & COMPLAINTS – Almost Running

HANDLING DIFFICULT CUSTOMERS & COMPLAINTS Hotel Cavinton, Yogyakarta | 23 – 25 November 2016 | Rp. 6.500.000,-     DESCRIPTION In every type of business, you are bound to encounter irate, demanding and unreasonable customers.  Service providers can well appreciate that it is never pleasant to handle irate or irrational customers, even though they know […]

CUSTOMER SERVICE EXCELLENT AND COMMUNICATION SKILL – Pasti Jalan
By September 15, 2016 0 Comments Read More →

CUSTOMER SERVICE EXCELLENT AND COMMUNICATION SKILL – Pasti Jalan

CUSTOMER SERVICE EXCELLENT AND COMMUNICATION SKILL Hotel Ibis, Yogyakarta | 26 – 28 September 2016 | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 01 – 02 Oktober 2016 (Jadwal weekend) | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 03 – 05 Oktober 2016 | Rp 5.900.000,- per peserta – PASTI JALAN Hotel Ibis, Yogyakarta […]

Effective Lobbying Negotiation – PASTI JALAN
By September 7, 2016 0 Comments Read More →

Effective Lobbying Negotiation – PASTI JALAN

Effective Lobbying Negotiation Hotel Ibis, Yogyakarta | 10 – 11 September 2016 (Jadwal weekend) | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 13 – 15 September 2016 | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 17 – 18 September 2016 (Jadwal weekend) | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 19 – 21 September […]

Improving Quality of Interaction & Handling Customer Complaint – ALMOST RUNNING
By September 2, 2016 0 Comments Read More →

Improving Quality of Interaction & Handling Customer Complaint – ALMOST RUNNING

Improving Quality of Interaction & Handling Customer Complaint Aryaduta Hotel Semanggi/ Swiss-Belhotel, Jakarta | 06 – 07 Oktober 2016 | Rp.4.925.000 – PASTI JALAN Aryaduta Hotel Semanggi/ Swiss-Belhotel, Jakarta | 08 – 09 Desember 2016 | Rp.4.925.000   Memahami Kepuasan Pelanggan (Customer Satisfaction) memiliki arti penting terhadap perkembangan perusahaan.  Oleh karena itu untuk sadar akan […]

BEST PRACTICE FOR HANDLING CUSTOMER COMPLAINT – Pasti Jalan
By August 11, 2016 0 Comments Read More →

BEST PRACTICE FOR HANDLING CUSTOMER COMPLAINT – Pasti Jalan

BEST PRACTICE FOR HANDLING CUSTOMER COMPLAINT Yogyakarta | 22 – 23 Agustus 2016 | Rp. 5.900.000 Per Peserta Semarang / Solo | 22 – 23 Agustus 2016  | Rp. 5.900.000 Per Peserta Bandung / Jakarta / Surabaya | 22 – 23 Agustus 2016 | Rp. 6.900.000 Per Peserta Bali / Batam /Balikpapan / Manado / […]

Service Excellence PLUS (On Becoming EFFECTIVE PEOPLE for SERVICE EXCELLENCE Implementation)
By August 2, 2016 0 Comments Read More →

Service Excellence PLUS (On Becoming EFFECTIVE PEOPLE for SERVICE EXCELLENCE Implementation)

Service Excellence PLUS ( On Becoming EFFECTIVE PEOPLE for SERVICE EXCELLENCE Implementation ) Epicentrum Walk Office, Jakarta | 26 – 27 September 2016 | Rp 3.850.000,- / orang MANFAAT PELATIHAN : Pelatihan ini dirancang khusus selain untuk meningkatkan pelayanan juga untuk membangkitkan “The Sleeping Giant” guna meraih kesuksesan dengan meningkatkan kompetensi, menggali potensi, membakar motivasi […]

PELAYANAN PRIMA (QUALITY CUSTOMER SERVICES) – Pasti Jalan
By July 18, 2016 0 Comments Read More →

PELAYANAN PRIMA (QUALITY CUSTOMER SERVICES) – Pasti Jalan

PELAYANAN PRIMA (QUALITY CUSTOMER SERVICES) Hotel Ibis, Yogyakarta | 23 – 24 Juli 2016 (Jadwal weekend) | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 25 – 27 Juli 2016 | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 30 – 31 Juli 2016 (Jadwal weekend) | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 01 – […]

PROFESSIONAL CUSTOMER SERVICE EXCELLENCE
By June 15, 2016 0 Comments Read More →

PROFESSIONAL CUSTOMER SERVICE EXCELLENCE

PROFESSIONAL CUSTOMER SERVICE EXCELLENCE – CUSTOMER FOCUS (Fokus Pada Pelanggan) Hotel Ibis, Yogyakarta | 18 – 19 Juni 2016 (Jadwal weekend) | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 20 – 22 Juni 2016 | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 25 – 26 Juni 2016 (Jadwal weekend) | Rp 5.900.000,- per peserta Hotel […]