Tag: CS

CUSTOMER SERVICE EXCELLENT AND COMMUNICATION SKILL – Pasti Jalan
By July 20, 2017 0 Comments Read More →

CUSTOMER SERVICE EXCELLENT AND COMMUNICATION SKILL – Pasti Jalan

CUSTOMER SERVICE EXCELLENT AND COMMUNICATION SKILL Hotel Ibis, Yogyakarta | 19 – 21 Juni 2017 | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 03 – 05 Juli 2017 | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 10 – 12 Juli 2017 | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 17 – 19 […]

PROFESSIONAL CUSTOMER SERVICE EXCELLENCE
By June 15, 2016 0 Comments Read More →

PROFESSIONAL CUSTOMER SERVICE EXCELLENCE

PROFESSIONAL CUSTOMER SERVICE EXCELLENCE – CUSTOMER FOCUS (Fokus Pada Pelanggan) Hotel Ibis, Yogyakarta | 18 – 19 Juni 2016 (Jadwal weekend) | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 20 – 22 Juni 2016 | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 25 – 26 Juni 2016 (Jadwal weekend) | Rp 5.900.000,- per peserta Hotel […]

Customer Service Skills
By August 6, 2015 0 Comments Read More →

Customer Service Skills

Effective Customer Service Skills Hotel Merapi Merbabu, Yogyakarta | 18 – 20 Agustus 2015 | Rp. 8.500.000 per peserta Hotel Merapi Merbabu, Yogyakarta | 21 – 23 September 2015 | Rp. 8.500.000 per peserta Hotel Merapi Merbabu, Yogyakarta | 19 – 21 Oktober 2015 | Rp. 8.500.000 per peserta Hotel Merapi Merbabu, Yogyakarta | 23 […]

COMMUNICATIONS SKILL FOR CUSTOMER SERVICE
By April 16, 2015 0 Comments Read More →

COMMUNICATIONS SKILL FOR CUSTOMER SERVICE

COMMUNICATIONS SKILL FOR CUSTOMER SERVICE Kagum Hotels, Bandung | 12 – 13 Mei 2015 | Rp 4.000.000 Kagum Hotels, Bandung | 16 – 17 Juni 2015 | Rp 4.000.000 Kagum Hotels, Bandung | 13 – 14 Agustus 2015 | Rp 4.000.000 Kagum Hotels, Bandung | 10 – 11 September 2015 | Rp 4.000.000 Kagum Hotels, Bandung | 12 – 13 Oktober 2015 […]

HANDLING COMPLAINTS AND DIFFICULT CUSTOMER
By December 10, 2014 0 Comments Read More →

HANDLING COMPLAINTS AND DIFFICULT CUSTOMER

HANDLING COMPLAINTS AND DIFFICULT CUSTOMER Jakarta | 16 – 17 Desember 2014 | Rp. 3.750.000,-/ peserta       Selama masih ada complain yang datang dari pelanggan dan nasabah, berarti bisnis masih berjalan positif dan masih bergerak. Penanganan complain pun harus dilakukan cepat, tepat dan antisipatif. Dalam memberikan pelayanan ke pelanggan, keinginan untuk memenuhi harapan dan kebutuhan pelanggan […]

BEST PRACTICE CUSTOMER SERVICE EXCELLENT
By September 3, 2014 0 Comments Read More →

BEST PRACTICE CUSTOMER SERVICE EXCELLENT

BEST PRACTICE CUSTOMER SERVICE EXCELLENT Banjarbaru | 05 September 2015 | Rp 4.975.000 Yogyakarta | 07 September 2015 | Rp 2.475.000 Pontianak | 08 September 2015 | Rp 4.975.000 Manado | 09  September 2015 | Rp 4.975.000 Jadwal Training 2015 Selanjutnya …     DESKRIPSI Munculnya ungkapan Pembeli adalah Raja memang harus ditanamkan kepada karyawan yang berhubungan langsung ataupun tidak langsung dengan pelanggan eksternal maupun internal. Pelanggan akan […]

Communication Skills for Customer Service
By September 17, 2013 0 Comments Read More →

Communication Skills for Customer Service

Communication Skills for Customer Service Hotel Aryaduta Semanggi, Jakarta | 30 oktober  2013 | Rp. 1.300.000,-   Seorang Customer Service (CS) dituntut harus selalu ramah dan melayani customer dengan tulus dan profesional. Walaupun pekerjaan menumpuk, komplaint segunung, tetapi ketika seorang customer datang meminta bantuan, Customer Service harus selalu siap melayani. Skills yang paling dibutuhkan oleh seorang […]