Tag: penanganan komplain

EFFECTIVE HANDLING COMPLAINT AND PROBLEM SOLVING – Pasti Jalan
By September 14, 2017 0 Comments Read More →

EFFECTIVE HANDLING COMPLAINT AND PROBLEM SOLVING – Pasti Jalan

EFFECTIVE HANDLING COMPLAINT AND PROBLEM SOLVING Jakarta | 09 – 10 Oktober 2017 | Rp 3.950.000/person – PASTI JALAN Jakarta | 27 – 28 November 2017 | Rp 3.950.000/person Jakarta | 11 – 12 Desember 2017 | Rp 3.950.000/person TUJUAN TRAINING: EFEECTIVE HANDLING COMPLAINT AND PROBLEM SOLVING khusus untuk membangun keefektifan mengelola komplain (handling complaint) […]

Complain Handling & Telephone Courtesy
By July 1, 2015 0 Comments Read More →

Complain Handling & Telephone Courtesy

Complain Handling & Telephone Courtesy Jakarta | 22 – 23 September 2015 | Rp. 3.950.000 Jakarta | 22 – 23 Desember 2015 | Rp. 3.950.000 PENGANTAR Dalam pelayanan publik, kebutuhan untuk memenuhi kebutuhan dan kepuasan pelanggan sangatlah penting. Namun kebutuhan dan kepuasan pelanggan juga berkembang. Berbagai upaya tentu dilakukan setiap bentuk pelayanan publik, baik itu […]

BEST PRACTICE OF HANDLING CUSTOMERS COMPLAINT
By May 28, 2014 0 Comments Read More →

BEST PRACTICE OF HANDLING CUSTOMERS COMPLAINT

BEST PRACTICE OF HANDLING CUSTOMERS COMPLAINT – Yogyakarta   Yogyakarta | 04 – 06 Juni 2014 | IDR  5.800.000 per participant Bali | 04 – 06 Juni 2014 | IDR  8.000.000 per participant Bandung | 04 – 06 Juni 2014 | IDR  6.500.000 per participant Yogyakarta | 17 – 19 Juni 2014 | IDR  5.800.000 per participant Bali | […]