Tag: Training CS

PROFESSIONAL CUSTOMER SERVICE EXCELLENCE
By June 15, 2016 0 Comments Read More →

PROFESSIONAL CUSTOMER SERVICE EXCELLENCE

PROFESSIONAL CUSTOMER SERVICE EXCELLENCE – CUSTOMER FOCUS (Fokus Pada Pelanggan) Hotel Ibis, Yogyakarta | 18 – 19 Juni 2016 (Jadwal weekend) | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 20 – 22 Juni 2016 | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 25 – 26 Juni 2016 (Jadwal weekend) | Rp 5.900.000,- per peserta Hotel […]

Communication Skills for Customer Service
By September 17, 2013 0 Comments Read More →

Communication Skills for Customer Service

Communication Skills for Customer Service Hotel Aryaduta Semanggi, Jakarta | 30 oktober  2013 | Rp. 1.300.000,-   Seorang Customer Service (CS) dituntut harus selalu ramah dan melayani customer dengan tulus dan profesional. Walaupun pekerjaan menumpuk, komplaint segunung, tetapi ketika seorang customer datang meminta bantuan, Customer Service harus selalu siap melayani. Skills yang paling dibutuhkan oleh seorang […]